Here you will find my shop policies and answers to questions I receive by email. I hope you find your answer here! If not, contact me.
Shipping, Orders and Returns
When will I get my order?
Items that are in stock will usually ship within 2-5 business days. Items that are made to order will ship within 1-4 weeks and sometimes longer if it is a larger commission. We will discuss this ahead of time. Please get in touch if you need your order faster than the allotted time.
What is your return policy?
I do my best to describe and photograph items accurately. I stand behind my work and hope that you love it. Orders are packaged with the utmost care to ensure safe arrival. However, in the case that you would like to return something, you must send me a message within 7 days. I can provide you with a full refund (minus shipping) for the item if it is sent back in the original packaging, in the condition it was received in and in a timely manner from your original email.
I'm local to the Bay Area. Can I pick up my art from your studio?
Absolutely! You can enter the code LOCAL to remove the shipping costs from your order. Leave a message at checkout or contact me to arrange a time for pickup from my studio.
I'm interested in a commission. How does that work?
I am open to a variety of custom work, with subject matter ranging from people and pets to travel scenes or objects. If there is something on my site you like in particular and it has sold or you would like something similar, please contact me and include the link to that item. I have done a variety of work including original paintings and logo design.
Do you make prints larger than 5x7 or 8x10?
Yes, I am able to make prints up to 13x19. I am working on expanding my offerings, so in the meantime, please contact me if you would like any of my art prints in a different size.
How should I frame my art print?
My prints are easy to frame in standard frames or you can get the next size up and add a standard mat. My prints are sized so that they are easy to pop in a frame without matting. If you do prefer some space around your art, I recommend a white and not color mat so when hung, the focus is on the art itself. While my art prints are long lasting, it is important that you avoid touching the front side of your print. Try to hold your print by its edges when framing.
How do you make your art prints?
I photograph or scan the images of my work and edit the color or clean up as needed in Photoshop. I have an Epson printer and use Epson Velvet Fine Art Paper. I love being able to control the quality of my prints. The lightly textured paper is beautiful and shows high detail from the original.
Do you wholesale?
Yes! But only for certain items. Art prints are available wholesale and occasionally other products. For more information, please contact me for wholesale inquiries with the subject 'Wholesale'.